Legal

Terms of Service

Version 1.1 · Last updated 5 October 2026 · In force from 5 October 2026

1. Who we are

The Service is operated by N.M.M. Noble Minds Media Ltd, a private limited company incorporated in the Republic of Cyprus, registration number HE 453611, registered office Grigori Afxentiou 7, 6023 Larnaca, Cyprus (“we”, “us”, “Dynamic Document API”). Full provider details are in our legal notice.

These terms govern your use of the Dynamic Document API website, the web application and the API at api.dynamicdocumentapi.com (together, the “Service”). Three further documents form part of this agreement: the Acceptable Use Policy, the Service Level Agreement and the Data Processing Agreement, which applies where we process personal data on your behalf. Where they conflict with these terms, the Data Processing Agreement prevails on data protection matters and the Acceptable Use Policy prevails on what you may create.

2. Definitions

• Customer Content — everything you send us to be rendered: templates, JSON payloads, HTML, CSS, Markdown, assets, URLs and any parameters attached to a request.
• Output — the PDF, image or other file the Service returns to you.
• Render — one billable execution of a render request, as described in the documentation.
• Workspace — the account container that holds your templates, keys, settings and usage.
• Consumer — a natural person acting outside their trade, business or profession. Business customer — everyone else.

3. The agreement and who may use the Service

The agreement comes into force when you create a workspace or first use the Service, whichever happens earlier. You must be at least 18 years old. If you accept on behalf of an organisation, you confirm that you may bind it, and “you” then means that organisation.

The Service is designed for business use. Consumers may use it, and where they do, the consumer protection rules of their country of residence apply in addition to these terms — see section 5 and section 20.

4. Ordering, prices and payment

Who sells to you. Paid plans are sold through Stripe Managed Payments. Sold through Link, LLC, a Stripe company (“Link”), is the merchant of record: the purchase contract for the subscription is concluded with Link, not with us. Link takes payment, issues the invoice, calculates, collects and remits VAT, GST and sales tax, handles chargebacks and answers payment-related support requests. We provide the Service itself, under these terms. Questions about a charge go to Link; questions about the Service come to us.

Prices. Prices are shown on the pricing page without VAT or other sales taxes. The tax that applies to you is calculated from your country and tax status and shown at checkout before you order.

Billing period and renewal. Subscriptions run for the period you select — monthly or annual — and renew automatically for the same period unless cancelled before the end of the current period. You can cancel at any time in the workspace or in your Link account at link.com; the subscription then ends at the end of the paid period. We do not refund the remaining part of a paid period unless the law, the SLA or section 17 requires it, or Link grants a refund. Link decides refund requests under its own refund policy, which applies where it is more generous than these terms, and may refund a payment within 60 days. Where the law, these terms, the SLA or the DPA entitle you to a refund from us, we refund through Link to the payment method you used, or by bank transfer where that is no longer possible. Charges appear on your card statement as LINK.COM*.

Failed payments. If a payment fails, Link retries it over the following 14 days, and we tell you by email and in the dashboard. If it is still outstanding after 14 days, the workspace moves to the limits of the free plan. Nothing is deleted, but above those limits you cannot add templates or use features the free plan does not include until you upgrade again. Unpaid amounts remain due.

Price changes. We may change prices for future periods. We will tell you at least 30 days before a change takes effect. If you do not accept the new price, you may cancel with effect from the date the change would apply.

Free plan. The free plan is provided without charge and may be changed, limited or discontinued with 30 days’ notice. One person may own at most two free workspaces. Free workspaces that show no activity for 12 months may be deleted; we tell you by email at least 30 days before.

5. Consumers: withdrawal and statutory rights

This section applies only if you are a consumer.

Right of withdrawal. You may withdraw from a subscription within 14 days without giving reasons. Details, deadlines and the model withdrawal form are on our withdrawal page. Because Link is your contractual seller, a withdrawal is addressed to Link; if you send it to us instead we will pass it on without delay, and it counts as made on the day it reached us.

Immediate start. The Service is usable straight away. If you asked us to start immediately during checkout, then:

• for a subscription, your withdrawal right remains until the service has been supplied in full, but if you withdraw after use has begun you owe a proportionate amount for what you used up to that point;
• for credits or one-off purchases that are usable immediately, your right of withdrawal ends once supply has begun, provided you expressly consented to that and acknowledged losing the right. We confirm both to you by email.

Statutory rights. Nothing in these terms limits the rights you have by law, including rights in respect of services that are not as described.

6. Plans, quotas and fair use

Each plan includes a monthly volume of renders and a number of templates. Included volume resets at the start of each billing period and does not carry over. We never bill overage. Instead, paid plans use automatic top-ups: when fewer than 200 renders remain in your workspace, we add 1,000 renders at the top-up price of your plan and charge your payment method, so rendering continues. Top-ups are limited by a monthly spending limit: the most your workspace spends per billing period on the plan price and top-ups together. It defaults to twice your plan's monthly price; you can change it or set it to zero in the dashboard at any time, and no top-up is added while a previous top-up payment is outstanding. Top-up renders roll over and expire 12 months after purchase. When no top-up can be added and the renders are used up, requests are rejected with an error until the next period begins. On the Free plan there are no automatic top-ups; you can buy render packs, a prepaid balance drawn on after the included volume, valid 12 months and kept on an upgrade. Renders in test mode, previews in the editor and failed or cancelled renders do not count. Unused included volume, top-up renders and pack renders are not refunded, unless the law or section 5 requires it.

The Service is subject to published rate limits. We may apply temporary limits to protect the platform, and we will lift them as soon as the cause is resolved. Automated load that is plainly aimed at disrupting the Service, at circumventing plan limits or at reselling raw capacity is not fair use and may be limited or suspended.

7. Your account and API keys

You are responsible for everything that happens under your workspace and with your API keys. Keep keys secret, do not embed them in public clients, rotate them when someone leaves, and tell us without delay at security@dynamicdocumentapi.com if you suspect misuse. We are not liable for loss caused by keys you disclosed or failed to secure.

8. Your content and your output

You keep your rights. Customer Content and Output belong to you or your licensors. We acquire no rights in them beyond what this section grants.

The licence we need. You grant us a non-exclusive, worldwide licence to host, copy, transmit, display and process Customer Content and Output solely to provide, secure and support the Service, to the extent and for the time needed to do so. We do not sell Customer Content, and we do not use it for advertising.

No training. We do not use Customer Content or Output to train machine-learning models, neither our own nor a third party’s.

Output is yours to use. You may use, distribute and sell the Output without restriction, subject to your own rights in the underlying material.

9. What you promise us

You confirm, each time you use the Service, that:

• you hold the rights needed for the Customer Content, including fonts, images and other third-party assets;
• where you ask us to render a URL, you are entitled to access and reproduce that page, and any credentials, cookies or headers you supply are yours to use for that purpose;
• you will not use the Service for the purposes listed in the Acceptable Use Policy, including documents intended to deceive;
• you will not send special categories of personal data (Article 9 GDPR), protected health information or payment card data through the Service, unless we have agreed to that in writing;
• you are not subject to sanctions and will not make the Service available to sanctioned persons or regions, and you will comply with applicable export control rules;
• your use complies with the law that applies to you, including data protection, invoicing and electronic signature rules.

10. The Service: changes, beta features, support

We develop the Service continuously. We may add, change or remove functionality. If a change materially reduces functionality you rely on, we will give you at least 30 days’ notice by email or in the application, and you may terminate with effect from the date the change takes effect.

Features marked beta, preview or experimental are provided without warranty and without the SLA, and may change or be withdrawn at any time.

Support is provided by email under the response targets set out in the SLA.

11. Storage, retention and deletion

We store Output only for the retention window of your plan, after which it is deleted automatically and cannot be restored. The windows are:

The Service is not an archive. Keep your own copy of anything you need to retain. We are not obliged to store Output beyond the windows above and are not liable for the loss of files you did not download in time (see section 17).

When a paid subscription ends, nothing is deleted: the workspace continues on the free plan; above its limits you cannot add templates or use features the free plan does not include until you upgrade. Stored credentials for email delivery are deleted 30 days after the downgrade. When you delete a workspace or your account, its API keys and signed links stop working at once, a paid subscription ends without refund of the current period, and the workspace can be restored for 7 days before it is deleted. Download the files and copy the templates you want to keep before you delete anything.

12. Suspension and termination

We may suspend access — in whole or in part, and with immediate effect where necessary — if:

• use breaches the Acceptable Use Policy or section 9;
• there is a credible security threat to the platform or to other customers; or
• we are legally required to do so.

We will tell you why and, where the cause can be cured, give you a reasonable opportunity to do so. Either party may terminate for material breach that is not cured within 30 days of written notice. You may terminate a subscription at any time with effect from the end of the paid period.

13. Our intellectual property and your feedback

The Service, including the software, the rendering engine, the documentation and the trade marks, belongs to us and our licensors. You receive a non-exclusive, non-transferable right to use the Service for the term of this agreement. You may not reverse engineer, decompile or resell the Service as such, except where the law permits it.

If you send us suggestions, we may use them freely and without obligation. We will not identify you as their source without your consent.

14. Confidentiality

Each party will keep the other’s non-public information confidential, use it only for this agreement and protect it with at least reasonable care. This does not apply to information that is public without breach, was already known, is independently developed, or must be disclosed by law — in which case the disclosing party is told first where permitted.

15. Data protection

We are the controller for account, billing, support and security data, as described in our Privacy Policy. For personal data inside Customer Content and Output we act as your processor; the Data Processing Agreement applies and forms part of this agreement. Our sub-processors are listed publicly and we give advance notice of changes.

Customer Content is stored and rendered in the European Union. If we add another region, you will choose it per workspace. Administrative data such as billing may be processed elsewhere as described in the Privacy Policy.

16. Warranties and disclaimers

We will provide the Service with reasonable skill and care and in line with the SLA.

Beyond that, and to the extent permitted by law, the Service is provided as it is. We do not warrant that it will be uninterrupted or error-free, that a rendered document will be fit for a particular legal or regulatory purpose, or that the capture of a third-party URL will reproduce that page exactly. You remain responsible for checking Output before you rely on it — in particular for invoices, contracts and other documents with legal effect.

For consumers, this section does not limit statutory rights in respect of services that are not as described.

17. Liability

We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, and wherever mandatory law provides for liability without limit.

For slight negligence we are liable only where a duty has been breached that is essential to this agreement and on whose fulfilment you may reasonably rely. In that case our liability is limited to the damage that was foreseeable and typical for this kind of agreement, and in aggregate to the fees you paid in the twelve months before the event.

We are not liable for loss of data that you could have avoided by keeping your own copy, nor for loss of profit or indirect loss, in each case to the extent permitted by law.

Where the Service is unavailable, the SLA provides no service credits. Its remedy for availability that falls short repeatedly is the right to terminate with a pro-rata refund described there. This does not affect claims under the paragraphs above.

Statutory rights of consumers, and liability under mandatory product liability rules, are unaffected by this section.

18. Indemnity (business customers)

If a third party brings a claim against us because of your Customer Content, your Output or your use of the Service in breach of section 9 or of the Acceptable Use Policy, you will indemnify us against that claim and against the reasonable costs of defending it. We will tell you about the claim promptly, will not settle it without your agreement, and will let you conduct the defence if you wish. This section does not apply to consumers.

19. Changes to these terms

We may change these terms where there is a valid reason — new functionality, a change in the law, or a change in how the Service is provided. We will send the new version by email at least 30 days before it takes effect and mark what changed. If you do not object before the date it takes effect, the new version applies; we will say so in the notice. If you object, either party may terminate with effect from that date. Changes that shift the balance of the agreement to your disadvantage need your agreement.

20. Governing law and disputes

This agreement is governed by the law of the Republic of Cyprus, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

Consumers: this choice does not deprive you of the protection of the mandatory rules of the country where you live (Article 6 Rome I Regulation), and you may bring proceedings in the courts of that country.

Business customers: the courts of Larnaca, Cyprus, have exclusive jurisdiction. Claims must be brought within 12 months of the date you knew or should have known of the facts giving rise to them, unless mandatory law says otherwise.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.

21. Other terms

Assignment. You may transfer this agreement to a company that acquires your business, with notice to us. We may transfer it within a group reorganisation or on a sale of the business; your rights remain unchanged.

Force majeure. Neither party is in breach for delay caused by events beyond its reasonable control, for as long as the event lasts.

Severability. If a provision is invalid, the rest remains in force.

Entire agreement. These terms and the documents they refer to are the whole agreement between us about the Service.

Language. The English version prevails. Translations are provided for convenience.

No waiver. Not enforcing a term once does not waive it.

22. How to reach us

General and contractual matters: legal@dynamicdocumentapi.com. Support: support@dynamicdocumentapi.com. Data protection: privacy@dynamicdocumentapi.com. Security reports: security@dynamicdocumentapi.com. Abuse and unlawful content: report content. Postal address: see the legal notice.

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